From the 1st of December 2019, the administrative personnel at Department of Computer Science will handle all requests regarding card access at the buildings linked to Department of Computer Science.

This includes:

• Granting/removing permissions to buildings under Department of Computer Science for both students and staff
• Revalidating, in case of exceeded expiration date
• Handling setting up access permissions for new students - this does not include ordering access cards (see below)

This means that ST Byg 3 will no longer be your first contact about requests and/or issues with card access.

All requests should be addressed to cardaccess@cs.au.dk. Your requests should, as a minimum, include affiliation with Department of Computer Science, and your AUID.

Response times will vary based on the complexity of the request, but regular access-permission requests will be handled as soon as possible, normally within 1-2 business days.

Active students will automatically be given card access for one year at a time. This will be updated the first day of the fall semester each year. 

If you are an active student, but your card is denied when trying to access, you should reapply to cardaccess@cs.au.dk as soon as possible.  

cardaccess@cs.au.dk does not handle procurement of access cards. For students and PhD's, these still have to be ordered through your personal login page at http://mit.au.dk, and for staff, including PostDoc, through https://medarbejdere.au.dk/en/administration/au-planning/access-card/nat-tech-ordering-access-card-aarhus/

Please note that if you have ordered a new card, your access profiles will have been cancelled and your card will not work right away. You have to write to us to get the access profiles reactivated. 


Pincodes for cards are generated through https://pinkode.au.dk/